Welcome to the terms and conditions page of Elvi Aesthetics. By using our website or services, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or booking our services.
In these terms and conditions, “we”, “us”, “our” and “Elvi Aesthetics” refers to our business, and “you” refers to the user or customer of our website or services.
- Bookings and Payments
To book our services, you can do so through our website or by contacting us directly. We require a deposit of 50% to secure your booking, and the full payment is due at the time of the appointment. We accept cash, credit, and debit cards.
- Cancellation and Rescheduling
If you need to reschedule or cancel your appointment, we require at least 48 hours notice. If you cancel or reschedule within 48 hours of your appointment, your deposit will be forfeited.
We require a consultation for all new clients before any treatment is performed. This will allow us to assess your needs, discuss your goals, and determine the best treatment plan for you.
- Health Conditions
Please inform us of any health conditions, allergies, or medications you are taking that may affect your treatment or health. We reserve the right to refuse treatment if we determine it may be harmful to your health.
We cannot guarantee specific results for any treatment, as individual results may vary. We will work with you to achieve your desired look, but we cannot guarantee that the results will be the same as those of other clients.
We use only high-quality products and adhere to strict safety protocols. Please follow our post-treatment instructions to ensure proper healing and avoid any complications.
We respect your privacy and will not share any personal or medical information without your consent.
- Dispute Resolution
If you have any concerns or disputes, please bring them to our attention immediately so we can work to resolve them. If we are unable to resolve the issue, you may pursue legal action through the appropriate channels.
We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to you via email or by posting on our website.
Thank you for reading our terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.